The 2007 Rehabilitation Code

The 2007 Rehabilitation Code – Making a real difference to injured people

The Rehabilitation Code provides an approved framework for injury claims within which claimant representatives and compensators can work together. Whilst the Code is voluntary, the court Pre-action Protocol provides that its use should be considered for all types of personal injury claims. The objective is to ensure that injured people receive the rehabilitation treatment they need to restore quality of life and earning capacity as soon as possible and for as long as the parties believe it is appropriate.

The important features of the Code are:

• the claimant is put at the centre of the process

• the claimant’s lawyer and the compensator work on a collaborative basis to address the claimant’s needs, from first early notification of the claim and through early exchange of information

• the need for rehabilitation is addressed as a priority and sometimes before agreement on liability. Fixed time-frames support the Code’s framework

• rehabilitation needs are assessed by those who have the appropriate qualification, skills and experience

• the choice of rehabilitation assessor and provider should, wherever possible, be agreed by the claimant lawyer and the compensator

• initial rehabilitation assessments can be conducted by telephone or personal interview, according to case type and the resulting report should deal with matters specified in the Code

• the claimant is not obliged to undergo treatment or intervention that is considered unreasonable

• the compensator will pay for any agreed assessment of rehabilitation needs and must justify a refusal to follow any of the rehabilitation recommendations

• the initial rehabilitation assessment process is outside the litigation process

• where rehabilitation has been provided under the Code, the compensator will not seek to recoup its cost, if the claim later fails in whole or part

The new 2007 Code simplifies the original version, first published in 1999, at the same time as underlining the important principles. It has the support of all the important stakeholders in the claims process including the ABI, IUA, APIL, FOIL, MASS, the Civil Justice Council and major insurers.

This document is a summarised version. To read in full, go to www.iua.co.uk/rehabilitationcode

For enquiries, please email [email protected]

The Rehabilitation Code is endorsed by many organisations, including:

Association of British Insurers

Association of Personal Injury Lawyers

Bodily Injury Claims Management Association

Case Management Society of the UK

Forum of Insurance Lawyers

International Underwriting Association

Motor Accident Solicitors’ Society

Time Scales

+Richard Meggitt